To keep its veterans safe as the coronavirus swept across the U.S., the Soldiers’ Home in Holyoke started making big changes in mid-March. Like many other long-term care centers for seniors, the state-run facility focused on disinfecting surfaces and restricting outside visitors. It also started screening staff for symptoms.
But its efforts to prevent infection didn’t work; in mid-March, an elderly man in the memory care unit began showing symptoms consistent with COVID-19.