The head of the Pioneer Valley Transit Authority said ridership is down significantly because of the coronavirus, but that the agency is surviving with the help of federal aid.
When Massachusetts Governor Charlie Baker issued his stay-at-home order in March, the PVTA reduced its service.
To keep its drivers safe, passengers had to board at the back of the bus and didn’t have to pay.
Fares returned in July.
PVTA administrator Sandra Sheehan said while ridership increased in the first week of September, it’s far below where it typically is at this time of year.