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MGM Springfield Releases Employment Data Showing Pandemic Effects

Gamblers wear face masks at the MGM Springfield slot machines in July 2020.
Hoang 'Leon' Nguyen
The Republican / masslive.com
Gamblers wear face masks at the MGM Springfield slot machines in July 2020.

MGM Springfield on Thursday gave some specifics on its workforce — which has been pared down during the pandemic.

In its third-quarter report to the Massachusetts Gaming Commission, MGM said that as of the end of September, it had 911 employees on staff — although that number has likely dwindled.

The casino said last month it had to lay off or reduce hours for 273 workers — when the state imposed a 9:30 p.m. nightly curfew.

A spokeswoman for MGM declined to give an updated headcount.

MGM Springfield opened at reduced capacity in July after a lengthy state-imposed shutdown. In August, it laid off 1,000 employees who had been furloughed, which represented about half of its staff.

When the casino first opened, it committed to having 3,000 employees, but has struggled to reach that number.

The hotel at the casino, along with some restaurants and other amenities, remain closed.

In the report to state gambling regulators, MGM said 92% of those who were on the job at the end of September were full-time employees. The company also said it is continuing to hit its staffing goals for hiring minorities, veterans and Springfield residents.

The casino continues to lag in hiring female employees. It has a goal to have women make up half the staff, but is more than 8% off that. 

An MGM Springfield official told the gaming commission they've been reinstating employees based on seniority, but many female workers haven't been on the job as long as male workers. The official said it's also tried to recall other workers who responded that they couldn't go back to work over child care concerns during the pandemic.

During Thursday's meeting, gaming commissioners did not press MGM on the shrinking workforce.

Chair Cathy Judd-Stein did say the next quarterly report would show the impact the nightly curfew has had.

Another indicator: revenue figures from November are due out December 15. 

Adam joined NEPM as a freelance reporter and fill-in operations assistant during the summer of 2011. For more than 15 years, Adam has had a number stops throughout his broadcast career, including as a news reporter and anchor, sports host and play-by-play announcer as well as a producer and technician.
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