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Union Says Economic And Racial Inequities Plague Connecticut's Nursing Homes

The federal and state response to COVID-19 in nursing homes is riddled with economic — and racial — inequities that are taking a greater toll in deaths and illnesses than government officials have disclosed, Connecticut’s largest health care workers’s union charged Friday.

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“Poor people, black people, Latino people are denied the same level of care, the same resources, the same levels of support that all of us deserve in a society,” said SEIU Healthcare 1199 President Rob Baril.

Baril charged that the nursing home inspections Gov. Ned Lamont touts are a sham and that state health officials are looking the other way as facilities hoard protective gear to save money.

And that is just the tip of the iceberg. The union also charged that:

  • An emergency state Medicaid rate increase for nursing homes favors rural and suburban facilities — where patients generally are more affluent and white — over urban care centers.
  • Connecticut is missing a chance to help more due to Gov. Ned Lamont’s unwillingness to draw down on a record-setting state budget reserve.
  • And President Trump and Congress failed to approve adequate health care funding relief for states.


The situation is increasingly dire — for both residents and workers, the union said.

Lamont, who last reported on coronavirus-related deaths among nursing home residents last week, said 375 residents from these facilities had died as of early Tuesday, April 14. At the time, nursing home residents comprised 56% of the total number of Connecticut’s fatalities from the pandemic.

But the union said its own internal tallies show 399 deaths from COVID-19 through Thursday — just at the 69 nursing homes that employ union members. Connecticut has 213 nursing homes in total.

“The epicenter truly is in our nursing homes,” Baril said, adding the situation is “absolutely cratering. It’s collapsing.”

With more than 1,000 union members testing positive or quarantined – about one-in-seven of its nursing home members – Baril called for the state to pick up all nursing home workers’ health care costs.

Three union members, and the mother of one worker, have died from the infection, Baril said.

The overwhelming majority of the unionized staff working in these homes are minority women –  60% are black, 20% Latino and 80% are female.

“Do we see their suffering? Do we hear them when they voice their concerns about their risk and talk about what they are going through? Would this population of caregivers be treated differently if they were white, and male, and wealthy? I think the answer is pretty obvious,” Baril said during a midmorning teleconference with reporters.

A nursing home worker with a homemade gown. Employees say they're facing a critical lack of personal protective equipment.
Courtesy: SEIU1199
A nursing home worker with a homemade gown. Employees say they're facing a critical lack of personal protective equipment.

Several nursing home workers who joined Baril on the call said protective gear is often withheld by nursing homes to conserve money. 

Yvonne Robinson, a certified nurse’s aide at RegalCare in Southport, said she has been told by management that gear is not available, only to discover it stored away.

“They don’t want to give it to us. They’re hiding them,” she said. “I wish you could have called the police on them. That’s how I felt. … They don’t care.”

The key problem with the state’s oversight with monitoring whether protective equipment is available is that it relies on self-reporting from nursing home officials, union officials say. They also have concerns that the state primarily investigates complaints via telephone.

The Department of Public Health has confidence that they are able to get accurate information. Barbara Cass said agency staff is making it to each home every 7 to 10 days, and responding to complaints.

“We are calling, going on site, and if the situation is emergent enough, we are asking them to FaceTime where their stock of PPE is, what the access is for staff members. So, we are verifying, following up on all of those complaints and issues,” she said.

McKnight’s, an online news site specializing in long-term care issues, published an analysis earlier this month of personal protection equipment cost increases amid the pandemic. Mark-ups included: 215% for hand sanitizer; 267% for latex gloves; 1,513% for N95 masks; and 2,000% for disposable gowns.

Zina Bennett, a certified nurse’s aide at St. Joseph’s Center in Trumbull, said she still has trouble securing a protective gown at work.

Bennett, who recently took her son to the hospital following complaints of headaches and chest pains, choked up as she recalled his fear. Her son, who also has asthma, was tested for COVID-19 yesterday and Bennett said that, even though she hasn’t tested positive, she fears she has brought the virus home from work.

“When you watch your 12-year-old ask the emergency room doctor how many kids die from it” — Bennett said, before interrupting to compose herself. “This is the biggest thing we all fear, bringing it home to our family members.”

Nicole Jefferson, a nursing aide at Apple Rehab in Rocky Hill, said “we don’t even feel safe to take breaks or use the restroom” because the protective gowns workers are given must last the whole shift.

Some nursing home staff fashion homemade gowns out of plastic bags, union members said.

Connecticut nursing home workers say they've been making gowns out of trash bags in an attempt to stay safe.
Courtesy: SEIU
Connecticut nursing home workers say they've been making gowns out of trash bags in an attempt to stay safe.

“Our nursing home caregivers are not trash,” Baril said, adding that Connecticut’s nursing home community represents the nation’s wealth inequality struggle in microcosm. “Poor people, black people, Latino people, are denied the same level of care,” he said.

But the head of the state’s largest association of nursing homes said facilities are not hoarding personal protective equipment, commonly referred to as PPE.

The state Department of Public Health has conducted more than 115 visits to Connecticut nursing homes to assess protective gear levels, how it is being used, and other needs of facilities. 

“If DPH is not citing nursing facilities, that would be evidence that nursing homes are in compliance with the use of PPE,” said Matthew Barrett, president and CEO of the Connecticut Association of Health Care Facilities. In fact, state health officials are urging homes to conserve equipment because of limited supplies, he added.

But Baril charged that state health officials are complicit in the crisis, refusing to cite homes that hoard protective equipment to avoid paying inflated prices for gear.

The union has filed grievances and instituted other jobs actions at more than 40 facilities and yet “our members have had to fight tooth and nail” to get PPE, he said.

A spokesman for the Department of Public Health did not comment immediately after the union press conference.

Baril said much of the blame rests at the highest level with the Trump administration.

The Families First Coronavirus Response Act’s boosted the federal government’s Medicaid match to states by 6.2%, giving Connecticut an estimated $450 million to bolster the work of caregivers during the pandemic.

State officials have said that doesn’t come close to the level needed to assist hospitals, clinics, nursing homes, nonprofit social service agencies and other caregivers.

“The suffering and the risk and — let’s be real, the death — that is taking place is invisible to the president of the United States,” he said.

But the Lamont administration is not blameless either, the union leader said.

The state increased Medicaid rates to Connecticut homes by 15% for the final quarter of the fiscal year, which covers April, May and June.

Industry officials have said they appreciate the bump but need considerably more financial assistance. Baril said more money is needed to get nursing homes and their employees through this crisis — money that is sitting in Connecticut’s coffers.

The state has a record-setting $2.5 billion in its rainy day fund, an amount that exceeds 13% of annual operating costs. And even though Connecticut expects to end this fiscal year on June 30 about $530 million in the red, another savings program should mitigate reductions to the reserve.

Officials estimate Connecticut still will hold $2.3 billion in its rainy day fund to use in the 2020-21 fiscal year, a larger cushion in terms of percentage than reserves of most other states.

And with people dying daily, Baril said, state officials can’t prioritize balancing the next budget now.

“We need to spend money out of the rainy day fund,” he said. “Now is not the time to talk about dollar signs.”

The governor’s office did not comment immediately after the union press conference.

Copyright 2020 Connecticut Public Radio

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